Product search & store help. Answers use our catalog and published policies.
returns
Ordering and delivery: This policy applies to live purchases from ShopDealSpott. Clearly marked sandbox orders are tests and do not ship.
Get help with your order: Email support@shopdealspott.com with your order number, a description of the problem and clear photos or video where relevant. We handle your request and any supplier claim. Keep the item and packaging while we review it. Never send payment-card details.
Damaged, incorrect or incomplete items: Report damage within 30 days of delivery. Serious damage or incorrect products can qualify for a refund or replacement; partial damage or missing parts may qualify for a partial refund or replacement parts. Packaging-only damage and minor cosmetic marks are generally excluded. Report defects promptly for review.
